Our General Terms and Conditions

Prices

The prices quoted on the mySauria product pages are inclusive of the statutory value added tax.

Shipping

The shipping costs are adjusted to the respective stock in the shopping cart as part of the ordering process and the final amount is listed in the order overview before the purchase is completed.
The amount of the shipping costs depends on the country in which the delivery address is.
Delivery within Germany is free of charge from an order value of 30 euros (including VAT).

Delivery times and returns

Delivery time

All of our jewelry is handcrafted and tailored to your needs. As we are not willing to compromise on quality for faster shipping, it can take longer for our products to reach customers. Usually, your order will be on your finger within 10 working days. If it should take longer, we will inform you in any case.

Return

Instead of the statutory 14 days, you have the right at mySauria within 30 days of receiving your order to return the goods without giving reasons.

All you have to do is provide us with the following details:

Names
– Order number
– the reason for the return, so that weknow whether a replacement, exchange or refund of the amount is desired.

Please send the return to:
BERNARDO AGUILAR
694 HYNDS SPRINGS DR. CLAYTON
JONESBORO GA 30238 UNITED STATES

Please note, as of now, we do not offer free shipping on returns.

Furthermore, please keep the postage receipt of your purchase as it might be required in the case of a refund.

You can find a detailed right of withdrawal with instruction on our page WIDERRUFSBELEHRUNG in the foot area of each page. There we have also provided you with a sample of a revocation letter.

If you have any questions about data protection, please consult our
DATA PROTECTION
page in the footarea of each page.

Scope and contract rules

The language of the contract is german.
German law applies. In addition to these general terms and conditions, the legal regulations for online trading, in particular BGB and EGBGB, apply.